Whitelisting Pickup101.com Email

Increasingly, ISPs (ex., earthlink.net, comcast.net) and mail services (ex., Hotmail) are using filtering systems to try and keep spam out of customers' inboxes. Sometimes, though, they accidentally filter the e-mail that you do want to receive.

Please do not blame your ISP or mail service. The volume of spam is enormous and the algorithms to figure out what is spam (and what is not) are complicated. So mistakes do happen

We all have to deal, unfortunately, with the fallout of what spammers do to the Internet.

Naturally, you want to keep spam out. And you want to receive important Pickup101 communications -- Support e-mail, our e-zines and any other e-mail that you request (and we only EVER send e-mail that you request).

To make sure that Pickup101 mail is not deleted or filtered into a "junk", "spam", or "bulk" folder, please add the following Pickup101 domains to your list of trusted senders/your address book/contact list (in your e-mail software) and to your ISP/mail service's whitelist...

and

*@sendtheinfo.com (our newsletters come from here)

This should guarantee that you will receive whatever e-mail you need... Newsletters, RSVP for events, post-order e-mails (if you order a Pickup101 products or services), etc. We only EVER send e-mail that you specifically request.

It's a shame to bother you like this, but blame it on the spammers. Your ISP or mail service is only trying to protect you. The bottom line is that things have become so complicated in the ever-escalating war between spammers and ISPs/mail services, that you and we are accidentally caught in their cross-fire.

Whitelisting Hotmail or MSN

Place the above-listed domains on what they call your Safe List. The "Safe List" can be accessed via the "Options" link, situated to the far right of the main menu tabs.

NOTE: Hotmail's "safe list" often does not work

Whitelisting Yahoo! Mail

If our e-mail is filtered to your 'bulk' folder, open the message and click on the "This is not spam" link next to the "From" field.

You can also create a "filter" at Yahoo that sends your Pickup101 e-mail into your Inbox and not the Junk/Bulk Mail folder. Here's how...

1) Open your Yahoo e-mail. Left-click on "Mail Options" (right side of your screen). In the right hand column, under "Management," left-click on "Filters." And then, left-click on "Add Filter."

2) Call this filter "Pickup101"

3) See where it says... "if all of the following rules are true ..."? Go to the top row labeled "From header," choose "contains" in the drop-down menu and type in "@Pickup101.com"

4) At the bottom, choose "Inbox" from the drop-down menu where it says "Move the message to:"

5) Finally, left-click on the "Add Filter" button.

Whitelisting Other Mail Services

Each mail service is a little different, but the idea is the same. If you can't find how to add the Pickup101.com domains to a whitelist, try adding specific Pickup101 addresses to your address book, or moving the message from the Junk folder to your 'inbox' or forwarding the message to yourself (if you're getting it at all, that is).

If e-mail continues to be filtered out, call or e-mail your mail service tech support or postmaster@your-mailservice.com and specifically ask how you can be sure to receive all e-mail from Pickup101.com mentioning all the domains listed on the whitelisting page underneath this one.

Whitelisting AOL

Place the domains in your Address Book. Check AOL help for details, if necessary.

Different versions have different features. For example in version 7.0, go to Keyword Mail Controls -- after you select your screen name and left-click on "Customize Mail Controls For This Screen Name," enter the above domains in the section "exclusion and inclusion parameters."

For AOL version 8.0, select "Allow email from all AOL members, email addresses and domains." Then left-click on "Next" until the Save button shows up at the bottom. Left click on "Save."

Whitelisting ATT.net

If Spam-blocker is enabled and if the e-mail message is legitimate and was screened as spam, forward the original message as an attachment to this-is-not-spam@worldnet.att.net.

Whitelisting Speakeasy.net

Speakeasy uses spamassassin with a default level of 6 out of 10. To white list, login to the myspeakeasy part of speakeasy.net and click on the 'webmail' tab. Then open the 'manage spam filter' Here you can add addresses to the 'approved list', once done all email will go through.

Whitelisting Other ISP's

Each ISP is a little different, but the idea is the same. ISPs usually provide help or instructions about whitelisting.

Email clients
(Mozilla, Thunderbird, Eudora, Outlook)

Most e-mail software now has both built-in spam-filtering and whitelisting features. You can also create your own special filters to accept and file incoming e-mail, and to trash other ones. See your software's help menu for information about spam filters, whitelisting, and creating your own filters, so that you can indicate to your software to accept Pickup101 mail.

NOTE: Since your client-side e-mail software is the very end of the line, e-mail may be filtered out before it reaches there. If you don't get e-mail that you are expecting, check other links on the table on the Whitelisting page under this one for more information.

And, if all else fails, call or e-mail your ISP/mail service's tech support and specifically ask how you can be sure to receive all e-mail from Pickup101 (mentioning all the domains listed on the page underneath this one). Follow their instructions for whitelisting all the Pickup101 domains.

If you can't find how to add the Pickup101.com domain to a whitelist, call or e-mail your ISP's tech support or postmaster@your-isp.com and specifically ask how you can be sure to receive all e-mail from Pickup101.com .

Sorry for the inconvenience, but these circumstances are beyond our control. All you and we can do is work together with the good ISPs and responsible mail services to shut out the spammers, and let the "good guys" through.

Thank You,

Pickup 101 Staff

PS: If your ISP does not allow you to whitelist a domain, they are failing to meet your most basic of EXPECTATIONS... to receive e-mail from whomever you want. There are many other, customer-focused, ISPs who would love to have your business.